Privacy Policy

Last updated: October 2026

This policy describes how Ringcollective Plumbing ("we" or "us") handles information when you browse ringcollective.garden, call the phone number shown here, or send in a form. It is a general template, not legal advice.

What Information We Gather

Some details come straight from you. If you fill out a form or call, you may give us your name, phone number, email address, location and a short description of your plumbing problem.

Other details are collected automatically while you use the site. These can include your IP address, browser type, device type, the pages you view, and the date and time of your visit. Calls to the number on this site may be tracked. Some may also be recorded, for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent plumbing provider that serves your area
• Pass your request to that provider so they can reach out to you
• Answer your questions and messages
• See how the site and our phone lines get used
• Make the site and the service better
• Follow the law and guard against fraud or misuse

Who Gets Your Information

Ringcollective Plumbing is a referral service, so sharing is part of how it works. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. They can then get in touch about your request. Each of them is a separate business with its own privacy practices.

We may also share data with companies that help run the site and phone systems, such as hosting, analytics and call-tracking vendors. We may disclose information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Still, some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to learn how visitors use it. Your browser settings let you manage cookies. If you turn them off, some parts of the site may not work as expected.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@ringcollective.garden. We may need to confirm who you are before we act on it.

Keeping Data Safe

We take reasonable steps to protect your information. Still, no method of sending or storing data is fully secure. We hold onto information only as long as the purposes above require, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows the latest change.

Questions

If you have questions about this policy, email contact@ringcollective.garden.